How returns work
Returns are handled by customer service. Contact us with your order number before sending anything back, and we will confirm the return address and the next steps.
Return window and conditions
[待公司确认] 本节内容需要公司提供正式口径后替换。
Refunds
Approved refunds are issued to the original payment method. The time it takes to appear on your statement depends on your bank or payment provider.
Damaged or missing parts
Contact us with your order number and a photo — a full return is usually not necessary.